The Treasury Department announced on Thursday that it will
withhold incentive payments to Bank of America, J.P. Morgan Chase
and Wells Fargo until they substantially improve their
performance in the federal Home Affordable Modification Program,
known as HAMP. Ocwen Loan Servicing was also cited but will
continue receiving payments. Its results were affected because it
started servicing a large pool of mortgages while under review.
The government said banks needed to boost their performance in several
areas,including correctly evaluating whether a homeowner meets the HAMP
income requirements. This is the first time the government has
been this strong with the banks and it is wielding the most
powerful weapon in its HAMP arsenal, which it could have done last year --
the withholding of payments. Servicers are eligible for up to $4,500 over three
years if they put borrowers into sustainable modified mortgages.
The banks in question gave this reply to the Treasury's action; Wells Fargo
saying it would dispute the findings. The San Francisco-based bank said
Treasury is using data from last year and that it has cut its error rate to
4.5%, down from the 27% cited in the report. Chase said it "respectfully
disagrees" with the assessment, while Ocwen said it was surprised
that it was penalized for problems with the modifications made by
servicers whose portfolios it bought out. Bank of America said it
acknowledges it must make improvements that affect homeowners.
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